SHOPPING AT DIAPERS WORLD MEGA
All of our products can be ordered for delivery to an address of your choice or collection at the store.
You can place an order:
- In store;
- By contacting our Customer Service team; or
- Online at www.diapersworldmega.com.
PAYMENT
Diapers World Mega welcomes payment by the following credit and debit cards in store and website:
- Visa
- MasterCard
- Verve
For sale or clearance items payment must be made in full at the time of purchase.
If you wish to change or add to your order you can do so by visiting a store or calling the Customer Service team. Any changes however could delay the full order so please check when amending your order by asking a member of staff in store or a customer service adviser.
If you wish to cancel an order, please visit our office or call us to arrange a refund or exchange.
If Diapers World Mega is unable to fulfil your order we will notify you and shall refund the amount paid by you, within 14 days of its notification, to your original method of payment (i.e. credit card, debit card).
ACCEPTANCE OF ORDER
For orders placed in store a receipt will be provided at the point of sale. For orders placed through our Customer Service team or online, you will receive an e-mail order acknowledgement. It is important that your correct e-mail address is provided at the time of purchase. Diapers World Mega accepts your order at the time full payment is taken.
HOME DELIVERY AND COLLECTION
For your convenience we offer home delivery, after full payment have been received.
OUR REFUND, EXCHANGE AND RETURNS POLICY
We want you to be satisfied with everything you buy from Diapers World Mega. If for any reason you are not comfortable with your purchase we offer a 24 hours returns policy where you can return any unused item(s), in its original packaging with tags still attached, provided that it is in a resalable condition.
CONDITIONS
- Applicable to in store purchases;
- Applicable to purchases made online at www.diapersworldmega.com or through our Customer Service team where you wish to return, exchange or refund your items after the deadline has expired;
- The product must not have been used and must be returned to us in a saleable condition and in its original, undamaged packaging with all tags still attached;
- Exchanges will be provided to a product of your choice, to the original purchase price where a store receipt or email order confirmation is provided. Any price increase should be paid at the time of exchange and any price decrease will be refunded to the original form of payment;
- Refunds will be processed to the original form of payment where a receipt or email order confirmation is provided;
- For returns where a receipt or email order confirmation cannot be provided, we will exchange your product or process a refund to a gift card. The value of the exchange/refund will be at the selling price applicable on the day of return;
- Refunds will be processed in the same currency used for purchase;
- Delivery charges will not be refunded;