Call +2347045766927, +2349020729051
Home Delivery Available in Port-Harcourt Only.
  • 0
Call +2347045766927, +2349020729051
Home Delivery Available in Port-Harcourt Only.
  • 0

F.A.Q

What is Diapers World Mega?
Diapers World Mega is one of the leading online store for baby and kids products. We cater to the needs of our buyers (mothers buying for their kids) from before the kid is born up to his/her early teens.

What is the benefit of buying from Diapers World Mega?
Our company philosophy is pretty simple: We want to offer the best possible deal for our customers for the products that we all want to buy for our children. Our endeavor is to ensure that you get the widest possible choice of top rated brands and products at the best possible price anywhere in Nigeria combined with best possible service and timely delivery of products at your doorstep.

Where is the office of Diapers World Mega located?
Currently our office is located in Port Harcourt where the orders are shipped from across Rivers State.

What products does Diapers World Mega sell?
We sell products of all the leading brands for babies and kids across sections right from diapers, baby food, infant accessories, gears (strollers, high chairs), nursery furniture and school products. We also stock items from some of the leading importers and domestic manufacturers of the country. The items undergo a thorough check by our QA team before they are stocked.

How do I know my order has been confirmed?
After checking out during the payment process, you will get a confirmation that your payment has been processed successfully. You will also get a mail in your registered email ID confirming the order.

How do I check my order status?
We will ship your package within 24 to 48 hours of receiving the order. We will also mail you the name of the delivery agent to your registered email address.  In case you do not receive an email from us within 24 hours of placing an order please check your spam folder. Alternatively, you can check the same in My Account page, where Track Shipment option gives you the current status of your order being shipped. 

Is it safe to use my Credit Card Online at Diapers World Mega.com?
We accept VISA, MASTER and VERVE Credit/Debit Cards issued in Nigeria.  All your transactions online are protected & secured by SSL (secure socket layer) technology. It encrypts your credit card and relevant information during the entire transaction process. This encryption makes your shopping experience safe and secure.

What if an item is out of stock?
We make every effort to keep all products in stock. However, there may be times when unexpected demands exceed our supply. We will notify you at the time of check out if the item selected is not in stock. In the rare circumstance where the order has been accepted and due to some reasons we are not able to ship, we will notify you within 24 hours and the money will be returned to you in the same mode by which the payment was made within 10 working days. Some items (which are restocked regularly) and is temporarily out of stock may appear on display with an out of stock tag.

Is it mandatory to register before placing an order?
You can place your order by just providing us with your email address. However, it is recommended that you register with us in order to receive timely offers and also to maintain your Wishlist and account & address details.

How long will it take to receive my orders?
For all confirmed orders, it take a maximum of 48 hours for it to be delivered.  

Can I ship different items in my order to different shipping addresses?
We can only process one shipping address per order. So, if you would like to order several items and ship to different people, please treat these as separate orders.

Who pays for the shipping charges?
We provide Free Shipping on all Orders above N50,000.00. Please note that a N200.00 shipping charge will be inclusive for orders below the said amount.